Questions, answered before the ice melts

Order by 6:00 PM for same-day delivery within our delivery radius.

Local delivery covers addresses within 8 miles of our store in Dolton. Enter your address at checkout to see whether you are inside the delivery radius.

Yes. Pick a date and a two-hour window at checkout, up to two weeks out. Most gift orders go this way so nothing shows up three days before the party.

Local delivery is free on orders of $50 or more anywhere inside our delivery zone, which covers addresses within 8 miles of the store. Silver and Gold members get free local delivery with no minimum. Anywhere else in Illinois, shipping is a flat $9.99, and free on orders of $99 or more.

Choose pickup at checkout and we will have it bagged behind the register, usually within the hour. Bring the same ID you would need for delivery.

Contact us to change or cancel your order and we will help you.

Someone 21 or older has to be at the door with a valid, unexpired photo ID. We cannot leave alcohol at the door, with a neighbor, in a lobby, or with a front desk — no exceptions, and our drivers do not have the option to bend it.

A state driver's license or ID card, a US passport or passport card, a military ID, or a foreign passport. A photo of an ID on a phone does not count, and neither does an expired one.

The driver waits a few minutes and tries your phone, then brings the order back to the shop. We will text you to rebook. A second attempt carries the delivery fee again, or we can refund the order minus that fee.

Yes, as long as they are 21 or older and can show ID. It does not have to be the name on the order.

Allocated releases arrive in small quantities and go up on the site when they hit the floor — no waitlist theater, no raffle. Limit one per household unless the listing says otherwise. Gold members get a head start on the drop.

Often, yes. Send the bottle name and size through the contact page and we will check what our distributors can get, then come back to you with price and timing before anything is ordered.

Yes. The only exception is in-store clearance tags on odd lots and one-off bottles. Gold member pricing is shown on eligible bottles and applies at checkout for Gold members.

No. Allocated bottles sell at shelf price, in the order people get to them. We also do not buy bottles from customers.

You earn points on every dollar, online and at the register, and redeem them for credit at checkout. Sign in before you order so they land on the right account. The rewards page shows your balance and what it is worth right now.

Our membership tier: member pricing across the Gold Exclusives collection, an early window on allocated drops, and a reward on your birthday.

No. Your points never expire.

Yes, within 30 days of the order. Send us the order number through the contact page and we will add them by hand.

On select bottles, yes. Add engraving on the product page and type the message there. Engraved orders need a few extra days, so build that into your delivery date.

We build multi-address orders for teams and clients, with a card in every box and one invoice at the end. Start on the partners page and tell us the headcount.

Add one at checkout and we print it on a card. Prices never appear in the delivered box.

Yes. Digital gift cards arrive by email, never expire, and work online and at the register.